Are your bags biodegradable?
Our bags have a certified 1 year degrade time. Real world tests of this oxo-degrade material show degradation typically occurs in 2-12 months.
Remember - when shopping for bags - look for a degrade time - not just the word "biodegradable.".
Is this a corn starch based product??
No. There are 2 reasons we did not go to a corn based product.
First - we did not feel the corn starch based products achieved our quality standards. They do not have the puncture resistance of our product. Second, in some cases these products degrade too fast - like in your pack on a hot 2 hour hike. Do I need to worry about shelf life or storage conditions? No - as long as the bags are not stored in direct sunlight, or in extreme conditions (above 90 degrees). Will your bags fit other dispensers like those
seen in parks? More and more parks are switching to our dispensers because of their high capacity and lifetime warranty - and because of our low cost upgrade program. Our bags will also fit many other dispensers. Please call if you have questions. We are a commercial customer - how do we set up an account? Easy - just give us a call at 888-309-5285. You will be able to purchase in minutes and we will invoice you. How do I know how many bags to buy? Bag usage can vary depending
on all sorts of things: traffic to the area, season, days of the week, etc.
A good place to start is to think about the number of bags you think you will
use in a single day. Then, with the help of our estimator, project that number
over a month or several months. Sometimes it helps to think about an hour of
a single day. What is the dog volume during that hour? How many hours a day
is the site used at this location? Remember, with our monthly ship program,
it is easy to adjust your order to match your demand. How are your dispensers usually mounted? Our dispenser is sized to mount
on a building or 4x4 post with an easy yet secure screw attachment. Typically,
the post is set in concrete, with the dispenser mounted on the post at a convenient
height, with your signage placed on the top of the post. How quickly do you ship your orders? All US orders are shipped via
UPS the same day they are received. If an order comes in after our UPS pickup
time, the order goes out the next day. We cannot ship on Sunday. How do I know my transaction is secure? Our credit card processing is
handled by secure servers. We use SSL encryption, which is unbreakable with
today's technology. Your credit card information is NOT stored after your transaction
is complete. What if I am not happy with my purchase? Return it. We offer a full money
back guarantee. If you aren't happy, you don't pay. Simply contact us and we
will arrange for the return and credit your purchase. We are using a lot more bags than we planned.
Can you quickly fill a large order for us? Yes. We maintain a large inventory
of product, and can fill orders up to 1,000,000 bags with no lead time.
